Customer Care
We have a dedicated and experienced Property Management Team and Property Maintenance Section servicing individuals, developers and main contractors in residential properties across London and the Home Counties
Complete Customer Satisfaction
An essential part of Customer Care is the attention to detail, good communication and time management.
Higgs serve a number of national house builders including Taylor Wimpey, Crest Nicholson, Hill, Bellway, Equans and Stonebond to name just a few.
Our operatives have many years of multi-trade experience and expertise in their relevant fields which enables us to offer a first-class service. We pride ourselves on caring for customers, listening to their needs and finding the right solution. We believe the key to good customer service is building good relationships by offering a friendly and efficient service, keeping the customer updated and exceeding their expectations.
Maintenance Team
We have all the resources and expertise required under one roof – carpenters, decorators, multi-trades, electricians, plumbers, roofers – to enable us to offer a fully integrated service. Our operatives are well-drilled with our client expectations and have a wealth of experience in the customer service sector. Whether it is planned or reactive maintenance we can respond to your needs quickly, as we know maintenance can arise at unexpected times and needs quick attention
Fully Managed Job software.
Our Clixifix system is used to manage all instructions effectively and efficiently, storing all the information in one place for easy reference. The system is updated by the team daily logging defects and keeping a log of any communications between ourselves and the resident.
Complete Customer Satisfaction
An essential part of Customer Care is the attention to detail, good communication and time management.
Higgs serve a number of national house builders including Taylor Wimpey, Crest Nicholson, Hill, Engie, Durkan, and Bellway to name just a few.
Our operatives have many years of multi-trade experience and expertise int heir relevant fields which enables us to offer a first-class service. We pride ourselves on caring for customers, listening to their needs and finding the right solution. We believe the key to good customer service is building good relationships by offering a friendly and efficient service, keeping the customer updated and exceeding their expectations.
Fully Managed Job software.
Our Clixifix system is used to manage all instructions effectively and efficiently, storing all the information in one place for easy reference. The system is updated by the team daily logging defects and keeping a log of any communications between ourselves and the resident.
Maintenance Team
We have all the resources and expertise required under one roof – carpenters, decorators, multi-trades, electricians, plumbers, roofers – to enable us to offer a fully integrated service. Our operatives are well-drilled with our client expectations and have a wealth of experience in the customer service sector. Whether it is planned or reactive maintenance we can respond to your needs quickly, as we know maintenance can arise at unexpected times and needs quick attention
Services
RENOVATIONS
We specialise in renovation and refurbishment to the highest level, worked in some of the most affluent areas in the South East. Our renovations are the result of intensive detailed planning and design.
EXTENSIONS
If you are planning to expand your living space we can provide a range of building services including architectural and engineering support to help you create the extension you desire.
KITCHEN
The focus of most homes is a well styled, inviting kitchen. Whether you have a small or large room a modern kitchen has become a must in every home. We can provide everything through from design to finish so you achieve exactly what you are looking for
BATHROOM
We have extensive experience of designing and installing bathrooms. We will listen to your requirements and help create your dream by bringing fresh, innovative ideas to create the space and wow factor.