58 Hillgrove Business Park
Nazeing Road
Nazeing
EN9 2HB

info@higgs-buildingservices.co.uk
01992 445691

About Us

2006
Aug 2006

Terry & Jean acquired land in various locations and developed luxury apartments. Terry took a very hands-on approach, project managing to ensure smooth and successful builds.

Terry & Jean acquired land in various locations and developed luxury apartments. Terry took a very hands-on approach, project managing to ensure smooth and successful builds.
2011
Sep 2011

After many years in the property industry, setting up a successful letting agents and block managing developments in and around London, Jean launched Higgs Customer Care Department.

After many years in the property industry, setting up a successful letting agents and block managing developments in and around London, Jean launched Higgs Customer Care Department.
2012
Feb 2012

Higgs Van Fleet – all operatives can clearly be identified by our company vehicles and uniform

Higgs Van Fleet – all operatives can clearly be identified by our company vehicles and uniform
2015
Dec 2015

With the business expanding larger premises were established in Parkside incorporating adjacent stores

With the business expanding larger premises were established in Parkside incorporating adjacent stores
2018
Sep 2018

Clixifix Job Management software launched

Clixifix Job Management software launched
2019
Jul 2019

Demi Higgs joined the team as Office Junior and was promoted to Customer Care Co-Ordinator in 2020

Demi Higgs joined the team as Office Junior and was promoted to Customer Care Co-Ordinator in 2020
2021
Jan 2021

Susa joined the Higgs Team in January 2021 as our new Bookkeeper bringing a wealth of accounting knowledge to Higgs

Susa joined the Higgs Team in January 2021 as our new Bookkeeper bringing a wealth of accounting knowledge to Higgs
Jun 2021

Rose joined Higgs in June 2021 to assist our Customer Care Department with administration duties, supporting the rest of the team

Rose joined Higgs in June 2021 to assist our Customer Care Department with administration duties, supporting the rest of the team
2022
Aug 2022

Jo Griffiths joined the Higgs team in August 2022 as Fleet and Compliance Manager, bringing 20 years’ experience in DIY Retail/ Profit Protection & Risk Management, 5 years’ experience in Bookkeeping and Accounts, and 28 years’ experience volunteering on Building Projects.

Jo Griffiths joined the Higgs team in August 2022 as Fleet and Compliance Manager, bringing 20 years’ experience in DIY Retail/ Profit Protection & Risk Management, 5 years’ experience in Bookkeeping and Accounts, and 28 years’ experience volunteering on Building Projects.
2023
Apr 2023

Amy joined the team in April 2023 with over 10 years customer service experience in the house building industry.

Amy joined the team in April 2023 with over 10 years customer service experience in the house building industry.
Jul 2023

Sarah Joined Higgs in July 2023 and has 27 years’ experience in the New Build Construction industry within accounts & finance, sales and marketing, customer service and administration roles working for and in conjunction with the Private Sector, Local Authorities and Housing Associations.

Sarah Joined Higgs in July 2023 and has 27 years’ experience in the New Build Construction industry within accounts & finance, sales and marketing, customer service and administration roles working for and in conjunction with the Private Sector, Local Authorities and Housing Associations.

What our clients say about us...

“I have had the pleasure of working alongside Terry Higgs and his team for a number of years. Throughout, they have demonstrated a thorough understanding of what customer service should look like to both the client developer and the homeowner. The operatives are well drilled in the level of courtesy and respect that owners expect within their new homes, which compliments well the high standard of workmanship and cost effective remedial solutions they offer.

In a climate where post occupation customer service contractors can make or break a customer’s experience, Higgs are my go to external provider”

Simon Burke
Customer Service Director
Crest Nicholson South

What our clients say about us...

“Higgs Building (Services) Ltd have worked for Taylor Wimpey over the past 4 years in the Customer Care Sector, carrying out planned maintenance and reactive response works.

Under the management of Terry Higgs, the business is run with a great attention to detail and a high quality of work is delivered. The company offers a competent and friendly service, and their work is always carried out in a professional and courteous manner, within the agreed timescales, with minimum disruption to our residents.”

Alex Richards
Production Director
Taylor Wimpey North Thames

What our clients say about us...

“For the past 3 years Higgs Building Services have carried out remedial and building works on behalf of Hurford Salvi Carr Property Management Ltd, for my Block Management Portfolio.

We are happy with the service received from Higgs, who always provide us with very thorough reports and photos of completed works.”

Melanie Armstrong
Property Manager
Hurford Salvi Carr Property Management Ltd

What our clients say about us...

“Working with Higgs is a pleasure. They are competent, professional and take customer care seriously. They provide regular updates and offer a personalised service.”

Vernay Collings
Customer Service Executive
Crest Nicholson London